Privacy Policy

This Privacy Policy informs users of the Your Healing Store Website (“Website”) about how PhysioFormulas, LLC DBA Your Healing Store (“Your Healing Store” or “we”) gathers and uses (i) personal information submitted to Your Healing Store and (ii) aggregated information collected from the Website.

We may modify or amend this Privacy Policy from time to time. If we make material changes, as determined by us, in the way in which personal information is collected, used or transferred, we will notify you of these changes by email and by posting a modified version of this Privacy Policy on our website and by seeking appropriate user consents. Your provision of such consent or, if such consent is not required, your continued use of the Website following any changes means that you accept those changes. Even when we make changes, however, personal information collected by us will be treated in accordance with the version of the Privacy Policy in effect at the time the personal information was collected, unless we obtain your consent otherwise.

Collection of Personal Information

YOUR HEALING STORE DOES NOT OTHERWISE SHARE INFORMATION COLLECTED THAT COULD PERSONALLY IDENTIFY YOU (“Personally Identifiable Information”) TO ANY THIRD PARTY.

Your Healing Store collects and uses other information about you to manage and enhance your use and experience of the Website, such as:

Email address, Phone number, and Password.
IP addresses, browser type and your operating system.
Pages visited on the Website referring and exit pages, and the dates and times of the visits.
Any additional information relating to you and your use of the Website that you provide to us directly through the Website.
Location data and other information about devices used to access and interact with the Website.

Supplemental Information

Your information may also be supplemented with additional information from other sources, including publicly available sources.

Use of Personal Information

We will treat the information we collect from you as confidential. We will not share information that can be used on its own or with other information to identify or contact you without your consent. We may share information collected from you that does not identify you or an individual with third parties, including potential business partners. For example, we may disclose the total amount of usage by all users, or generalized information about use habits based on aggregated statistics developed from collected data.

We may also use or share data that does not identify a user:

To fulfill the services and products you request from us.
To operate and improve the Website available to you through Your Healing Store, including developing new features and products.
To communicate with you, respond to your requests and manage our relationship.
To personalize the products and services we provide to you.
Measure performance of the products and Website.
To send you marketing notices including promotions of our products and services. You can opt-out of communications from Your Healing Store at any time (see control of personal information below).
For internal purposes, which may require the transfer of such information to other Your Healing Store affiliates for administrative purposes, for technical maintenance purposes, and for the marketing and promotion of products and services that might be of interest to you.
We may disclose your personal information when we reasonably believe that it is required by law, a duly authorized court order, or legal process and to protect and defend the rights and interests of Your Healing Store, its affiliates, suppliers, or users. If we are required to disclose your information, we will attempt to provide you with advance notice, unless we are prohibited from doing so by law.
In the event Your Healing Store goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information and other data will, in most instances, be part of the assets transferred. We will require as a term of such transition that the entity acquiring users’ personal information and other data treat such information in accordance with this Privacy Policy as amended from time to time.

In some circumstances we may use third party contractors to perform these services on our behalf. In such circumstances, we will only provide the contractor with the information needed to perform the services (for example, name and address if a contractor is delivering a product to you), and all contractors will be required to agree to confidentiality obligations with respect to your personal information.

Control of Personal Information and Opt-Out Options

All users can confirm, change, or update personal information such users have provided to us by contacting Your Healing Store at wellnessyourway@yourhealingstore.com.

If you want to opt-out of communications from Your Healing Store, you can do so by contacting Your Healing Store at wellnessyourway@yourhealingstore.com. If you change your mind, you can opt-in again by contacting Your Healing Store at wellnessyourway@yourhealingstore.com. When you opt-out of promotional communications from us, you may still receive service messages and legally mandated notices.

Security of the Information We Collect

We take commercially reasonable precautions in an effort to protect your information against security breaches. For example, we store personal information using industry-standard security designed to protect the security and integrity of your personal information. However, this is not a guarantee that your information may not be accessed, disclosed, altered, or destroyed. By using the Website, you acknowledge that you understand and agree to assume these risks.

Protection of Children's Privacy

We do not knowingly collect any personal information from children. If you are under 18, you are not permitted to use the Website. Consistent with the Children's Online Privacy Protection Act (“COPPA”) and the General Data Protection Regulation, the Website is not intended for use by anyone under the age of 18.

If you are a parent with concerns about children’s privacy issues in conjunction with the use of this Website, please contact Your Healing Store at wellnessyourway@yourhealingstore.com. Your Healing Store encourages parents to discuss this Privacy Policy and the dangers of providing personal information on-line.

Use of Cookies and Tracking Technology

Cookies. When you visit the Website, a cookie may be saved on your computer (if your computer accepts cookies), and if you return to the Website the cookie may be read. A “cookie,” is a small text file placed on the user's hard drive to track usage of the Website and collect basic information, which may include certain of your preferences.

We may use cookies on the Website to gain knowledge of Internet usage, improve content and advertisements, collect the site visitation data described above and, in some cases, to deliver specialized content. Cookies also may help to prevent you from having to register or re-enter your information every time you visit the Website in a streamlined fashion. Your Healing Store does not have any control over the cookies used by third parties.

If you would like to avoid cookies, your web browser may have an option that enables you to disable or not accept cookies.

Web Beacons. We may also use web beacons, clear gif technology, or action tags as mechanisms to collect aggregate site visitation data by tracking how users navigate to and through our Website. We may also use this technology to track the delivery of HTML email messages. Data collected through this mechanism is not linked to personal information. A web beacon is an electronic image and string of code that is imbedded in a web page or email which allows us to track web page views/hits or the opening of an email containing a beacon. Web beacon tracking by Your Healing Store does not identify the name or email address of the web user or mail recipient.

Links to Other Websites

The Website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these other sites, and we encourage you to review the policies of each site you use. We cannot control the actions of such third parties or be held responsible for their use of any information that you provide directly to them.

Legal Basis for Processing Your Information

We rely on the following legal grounds to process your personal information:

Performance of a contract – If you choose to use the Website, we need to collect and use your personal information to perform our agreement with you.

Consent – We may use or disclose some of your personal information as described in this Privacy Policy subject to your consent.

Legitimate interests – We may use your personal information for our legitimate interests to improve our products and services. Consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable laws, we may use technical information as described in this Privacy Policy and use personal information collected on our Website for our marketing purposes.

Transfer and Processing of Data

We process data in data centers located in the United States. We have adopted reasonable physical, technical, and organizational safeguards against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of user data in our possession. We comply with state and federal laws governing the protection of personal information.

Your Rights

You have the right to:

request an accounting of all personal information that we possess that pertains to you in an electronically portable format (e.g., electronic copies of information attached to an email) delivered no more than 30 days after the request;
request that we change any personal information that pertains to you;
request that we delete any personal information that pertains to you; and
fully or partially withdraw your consent to the collection, processing, and/or transfer of your personal information.

To request an accounting of your personal information, a change to your personal information, deletion of your personal information, or to withdraw your consent to the collection, processing, and/or transfer of your personal information, contact Your Healing Store at EMAIL. Once we have received notification that you withdraw your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Data Retention and Deletion

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case it is no longer personal information.

Do Not Track Disclosure

Your Healing Store does not track its customers over time and across third-party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third-party websites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may be able to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked.

Contact Information

We welcome your input on our Privacy Policy. If you have any questions or suggestions regarding our Privacy Policy, please contact Your Healing Store at wellnessyourway@yourhealingstore.com.